Michelle Gregory

Contributing Author
Michelle Gregory avatar
Reporting from
New York City
Customer Experience
Michelle Gregory leads the [24]7.ai Data Science Group. In her over 20 year career, she has focused on the understanding and visualization of large amounts of data, including real-time social data. Michelle’s real passion lies in making big data solutions, machine learning, and artificial intelligence capabilities applicable and scalable for real-world applications. Michelle has published in more than 60 publications and holds eight patents in speech and natural language processing (NLP) applications. Prior to joining [24]7.ai, she ran a team of 100 data scientists for Elsevier and earned a PhD in computational linguistics from the University of Colorado at Boulder.