Paula Tompkins

CONTRIBUTING AUTHOR

San Francisco

COVERS

Customer Experience, Customer Lifecycle Management

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Paula Tompkins, CEO and founder of ChannelNet, is a strategic visionary and with a deep understanding of marketing and technology. She is an authority on leveraging digital touch points to drive store traffic. An inventor, Tompkins holds two U.S. patents for ChannelNet’s SiteBuilderTMsoftware technology. She has helped hundreds of the world’s leading Fortune 500 companies use technology to sell their products and build customer relationships.

Her technology-based sales, marketing and service company specializes in solutions for the finance, automotive and home improvement industries. Featured in Tom Peters’s PBS show,Thriving on Chaos, she is credited with developing a number digital marketing firsts including gamification, interactive advertising and personal URLs or microsites.

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