Tom Regan

Contributing Author
Tom Regan avatar
Reporting from
Washington, District of Columbia
Covers
Customer Experience, Customer Service, Freemium Business Models
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Tom Regan has worked for several media outlets in Canada in the United States including the CBC, NPR, the Boston Globe and the Christian Science Monitor. He also served several years as the Executive Director of the Online News Association. He's a recipient of the Rich Jaroslovsky Award given to an individual who has made outstanding contributions to online media.