With over 20 years of experience in customer service, Tue is driven by his passion for the industry. Customer experience and engagement is an integral part of any business, and Tue truly believes that software can empower brands to build stronger and longer lasting relationships, as well as dramatically improve the agent experience. Tue is the chief CX evangelist at Danish startup Dixa, having previously been Head of customer service at Saxo and head of customer engagement at SEB.
Why the Subscription Economy Needs to Focus on Customer Retention
A 4-Step Recipe for Improving Your Contact Center Agent Experience