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Business Leaders CX Report: What’s Working and What’s Not in AI-Driven CX
May is upon us and our editorial focus is shifting to look at Creating Great Mobile Experiences.
We will dig into the mobile web vs mobile app discussion, how smartphone and tablets are affecting e-commerce, customer support, mobile engagement and much more.
Here's a kick start on the topic:
- Mobile Apps or Mobile Web? Siteworx's Tim McLaughlin Speaks Out
- Why Your Mobile Strategy is All Wrong and What to do About It
- Understanding Mobile Advertising
- Focus on the User Experience for Enterprise Mobile Solutions
On a related note, Google Drive was announced this week to much fanfare. Check out our coverage of of Google's newest venture including the discussion: Is Google Drive a DAM system?
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- Smart Watches: The Next Must-Have Device in the Mobile Market?
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- Google Drive is Finally Live
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- Yammer Adds Universal Search, Aims to Replace the Intranet
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Customer Experience (CXM) is emerging as a distinct practice. Learn about the key components and required skills.
> Download the Free Report
Editor's Picks
- The Road to Digital Asset Management
- Why Your Mobile Strategy is All Wrong and What to do About It
- CRM to Become Social, Mobile, Cloud-Based, Digital as Enterprises Look to Buy
- Let Your Customers Optimize Your Website for You
- Get Adobe's Creative Suite From the Cloud, For Just $49 A Month
Around the Web
- How ‘Social Profiling’ Will Work In The Real World
- 10 interesting digital stats we've seen this week
- How to Manage Influencer Outreach Programs: The Power of the Magic Middle
- Prolonging Customer Enchantmen
- Intent is Everything
Featured Events (all events | post your event)
- May 02 -- (Webinar) Using Analytics & Customer Data to Build Great Customer Experiences
- May 08 -- J. Boye Philadelphia 12
- May 10 -- DAM New York 2012
- May 17 -- Web Experience Management Lunch Seminar in Boston
- Jun 18 -- Enterprise 2.0 Summit Boston
Featured Jobs (all jobs | post your job)
- Director of Online Marketing in New Jersey at Connotate
- Content Strategy Lead in New York at HUGE
- UX/UI Designer in Los Angeles at Social Engine
- Research Analyst in Chicago at Networked Insights
- Director of IT in Mountain View at Lytro