Articles
Tag: mobile
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Key Factors in Developing an Excellent Mobile Insurance App
Like banks, brokerages and others in the financial services industries, insurers have developed mobile apps designed to enhance customer cx.
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Can Employees Get the Job Done on Their Mobile Devices? And Should They?
With more people working remotely, many workers are turning to mobile devices, but are they effective and should workers use them to meet business goals?
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Is Your Website Designed With Customer Experience in Mind?
Explore the six factors that can facilitate an exceptional customer experience through a brand’s website.
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The New Normal: It’s All About the Experience
With the acceleration in digital engagement, leading companies have innovated quickly to replace or complement traditional, in-store experiences.
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Getting Started With Voice? Think Mobile
Most companies already have mobile apps or websites, and so “putting a mic on it” is not a significant investment.
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Social Distancing Has Raised the Bar for the Digital Experience
Companies that help customers navigate this crisis—even if it means creating brand new services—will be well-positioned to retain loyalty when all this is over.
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Whose App Is it Anyway?
Pop quiz: should your company develop a mobile app?
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Is Your Mobile Onboarding Experience Scaring Customers Away?
Mobile onboarding enables a more convenient and frictionless customer experience — when implemented strategically and effectively.
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Google’s 'Badge of Shame': What It Means and How to Avoid It
The internet has been abuzz with the news that Google will be rolling out a new Chrome feature that has been dubbed the “badge of shame.”
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What to Expect at Mobile World Congress 2020
Mobile World Congress 2020 will return to Barcelona in late February to explore 5G, artificial intelligence, the fourth industrial revolution and more.
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These Digital Trends Are Here to Stay
The best way to prepare for trends yet to come is to take stock of those that have already emerged and understand which among them have the most staying power.
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5 Ways to Boost Your Mobile Marketing Strategies
Numbers show growth in mobile usage and that's something marketers should capitalize on. Here we offer some ways to improve your mobile marketing strategies.
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New Digital Workplace Technology Poses Challenges, But They Can Be Overcome
Introducing new technology into the digital workplace creates problems, but they can be overcome. Here's how.
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Cultural Institutions Turn to Tech to Heighten Customer Experience, On-Site and Off
Some art institutions are turning to augmented reality and other technologies to enhance customer experience.
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