
When in Doubt, Automate
Obviously, Salesforce.com users benefit from the automation of the sales process, but then Ricoh thought, what about all those pesky paper documents? You know, the ones that get misplaced, accidentally thrown away, fill endless hallways and cabinets of file folders or create unsightly piles on your desk. DocumentMall for Salesforce.com solves this disconnect by allowing you to include all of those hard-copy documents in your sales automation process. Amazing, we know. Though perhaps seemingly daunting, the process of automating your hard-copy documents is quite simple:* Scan documents directly from a Ricoh Multifunction Product (MFP) into Salesforce.com* Thanks to handy dandy barcode technology, documents are automatically associated with the correct Salesforce Customer Opportunity and can be viewed directly from Salesforce.com* Greatly improves upon manual scanning methods of getting hard-copy documents into Salesforce.com with no PC uploading step required* Scanned hard-copy documents are automatically categorized by type of document for easy retrieval (again, thanks to the barcode)Users can then go back into their Salesforce.com account at any time and immediately access documents like contracts, NDAs, RFP responses, program enrollment forms and others with simple point and click access: