Articles
In this week's Workplace Newsbyte, Zoom grows in the telephony space, Microsoft improves its video conferencing capabilities, Zoho takes on WhatsApp and more.
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In this week's CX newsbyte, acquisitions from Pega, Mailchimp and Verve, an update from Salesforce. All that and more from the world of customer experience.
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This week, is Zoom developing work apps to go? Microsoft says Teams will be the new workplace organizing layer, Rewatch counters Zoom fatigue and more news.
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Take a look back at CMSWire's Top 10 digital workplace articles from 2020.
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While analysis of the Salesforce–Slack acquisition has all been valid, it leaves out one critical element: Slack's new Connect offering.
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There are several angles to Salesforce's acquisition of Slack. Among the most important are overcoming content silos and managing integrations.
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Salesforce brings automation to the digital workplace, Microsoft tries to calm an employee surveillance storm, Zoom ties up with AWS and more news
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While the advantages of the $27 billion deal are clear for Salesforce, the bottom line could also be good for Microsoft.
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Adobe updated its customer experience management software suite, Facebook moves into the CRM space with acquisition and more CX news.
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Salesforce could buy Slack this week, Gartner analyzes content services, AvePoint goes public, IBM updates cloud services and more digital workplace news.
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Adobe has announced updates that allows developers to work alongside marketers in Adobe Target for the first time.
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This week, Adobe has acquired Workfront in a $1.5 billion acquisition, Terminus Acquired GrowFlare and more from the world of customer experience and marketing.
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This week's newsbyte includes announcements from HubSpot's INBOUND, updates from Conductrics, a new CDP from Salesforce, and more marketing and cx news.
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Slack tries to shape the future of work while rumors are Zoom is investing big in messaging, Zoho works to break down silos and more digital workplace news.
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