Océ Business Services Delivers Tools for eDiscovery

3 minute read
Marisa Peacock avatar

Headquartered in the Netherlands, Océ is one of the world’s leading providers of document management and printing for professionals. With more than 130 years of experience, the company has a proven track record of adapting to new technologies in order to stay relevant in a changing marketplace.

With more than 23,000 employees worldwide, Océ offers a variety of products from digital printers and scanners to eDiscovery and outsourcing solutions. New York City-based Océ Business Services, a strategic business unit of Océ, is a leading provider of document process management and electronic discovery.

Recently we spoke with Kenneth Neal, Director, Corporate Communications, Océ Business Services and Brad Perry, VP of Operations, EDD and Litigation Support, Business Services' Records, Compliance and Legal Solutions Division about ediscovery, document management and their recent naming to the Leaders Category of the IAOP Global Outsourcing 100.


Recognizing that companies are still not well prepared for the eDiscovery process, Océ Business Services helps organizations understand where potential evidence lives. Because of organizations' lack of readiness, most of the services Océ offers are more reactive than proactive.

Which is okay, because many companies are focused on that part of the EDRM model that pertains to analysis, review and processing, requiring a comprehensive review of requirements that often vary with law firm practices, client needs and technology provider specifications.


Océ Business Services' CaseData ASP document review system scalable online system that enables collaborative search, production and review of case documents. CaseData’s set of litigation management tools include the following features:

  • Concept Searching: identifies content that is conceptually similar to the search phrase
  • Enhanced Proximity Searching: controls the distance between keywords in their discovery searching
  • Keyword Pre-highlighting: highlights keyword relevance within documents

Award Winning

For the third straight year, Océ Business Services, Inc. has been named to the top-ranked Leaders Category of the International Association of Outsourcing Professionals’ (IAOP) 2009 Global Outsourcing 100 list.

Learning Opportunities

This list defines the standard for excellence in business process outsourcing service delivery and recognizes the world’s best outsourcing service providers and advisors.

Ranked 46 out of the list of 75 Leaders, Océ was also named as a top company in seven IAOP Global Outsourcing 100 sub-lists, including “Best 10 Company” by Service Offered: Document Management.

For a company that has demonstrated a commitment to document management for more than a century, Océ Business Services has evolved to address the needs of its clients to serve the demands of digital content management in a global world. 


Correction: Since the article originally published, references to DataDeliver have been removed. CaseData was the name of the previous company. It is now the name of Océ ASP document review system, which is a rebranded and significantly enhanced version of dataDeliver.