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5 Ways to Deliver Support That Stays in Context

From the tool's dashboard, you can drill down into deeper data which can be used to optimize content, determine where visitors are leaving your website.* Google AdWords allows you to run and refine advertising campaigns and test different variations to drive traffic to specific content on your site. * Google Website Optimizer is a testing tool within AdWords. It gives content producers the ability to experiment with different content to determine which content delivers the best results (based on how you measure success). Content producers can set up variations of text, images, style sheets, or essentially anything on a web page and have Google randomly serve combinations of that content to a small group of visitors. Those combinations are then tested and ranked according to the most conversions. Howitt recommends experimenting with these three tools on one of your pages. After seeing your traffic with Analytics, test variations of your content with Website Optimizer and then drive traffic via AdWords.
I'm an entrepreneur and president of 601am, a digital agency building websites and apps. Before that, I did lots in the technology and publishing worlds — from magazines to IT consulting. I'm a graduate of Hillsdale College, Michigan, and I currently serve as the chairman of YouthBiz, a Denver-based organization that equips disadvantaged youth to become entrepreneurs. Connect with Aaron Bailey: