CMSWire's editorial theme this month is focused on Customer Experience Management and how you better engage with your customers across web, mobile and social channels.

Some of you already do this well, others are still working to define your strategy. But as much as mobile is discussed as a key channel in the online customer experience, we'd like to hear how it ranks on your priority list.

Learning Opportunities

Our poll closes July 27th, but since we know many of you are either heading out or will be on vacation soon, cast your vote now.