Latest Customer Data Platforms Articles(Page 31)

Report: Customer Experience Is the No. 1 Focus for Generative AI Investments

What Is Customer Experience Management (CXM)? Definition, Examples & Strategies

The Intersection of DEI, Marketing and Customer Experience

How the Different Types of Conversational Marketing Tools Work Together

Loyalty Marketing 3.0: 8 Transformative Ideas Defining NextGen Loyalty Programs

FTC Won't Tolerate Generative AI Deception in Marketing, Customer Service

Creating a Culture of CX Excellence in the Gig Economy

OpenAI Founders on Generative AI — And the Customer Experience Correlations

Most Consumers: Don't Use AI to Personalize My Experience

What Defines World-Class Customer Service Now and How to Get There

3 New(ish) Ways to Think About Customer Loyalty

Ice-T: A Legend Behind Gangster Rap and Customer Experience Innovation

Navigating the Martech Maze: How CDPs Optimize Customer Engagement & Simplify the Complex

ICYMI: AI and ML Transform Ecommerce, Twitter Becomes X Corp., Social Media Marketing Changes

The Salesforce Data Fiasco: Some Public Sites Exposing Sensitive Information

How Customer Loyalty Programs Help Identify Buyer Motivations

The Secret Sauce: Must-Haves for Exceptional Customer Experience

How AI/ML Transforms Ecommerce Customer Experiences

Top Call Center Technology Trends

ChatGPT Adds Data Management; Google, Meta CEOs Tout AI Progress

9 Tips for Choosing Your Ideal Customer Advisory Board Hotel

Tips for Measuring a Customer Loyalty Program That Delights and Delivers

5 Keys to Turn Original Research Into a High-ROI Content Marketing Machine

How Social Media Marketing Has Changed This Year

Sitecore Incorporates OpenAI Generative AI Into Software Solutions

Customer Loyalty Programs: Delivering the Most Bang for the Buck

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