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Customer Experience
CRM: Customer Acquisition is Nice, but Retention is Key to ROI
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Customer Experience
Hootsuite Conversation: Real-Time Chat for Community Managers
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Customer Experience
Discussion Point: From Data to Decisions - Real-Time Analytics Support the Customer Experience
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Customer Experience
Interview: Brian Clifton on Cutting Through Data Noise and the Future of Analytics
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Events
Q4 Planning: Top CXM, EIM, SocBiz Conferences & Events (26-Sep-12)
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Customer Experience
Forrester: Global Processes for a Local Customer Experience
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Customer Experience
Three Reasons to Fear Content Marketing
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Information Management
TIBCO Shows Off Spotfire 5 Analytics for Big Data Discovery
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Customer Experience
Taggstar Helps Improve Your Web Experience With Interactive, Engaging Images
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Social Business
Meet the C-Suite: The Chief Marketing Officer Must Focus on the Customer
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Customer Experience
Adobe Rolls Out PhoneGap Build for Cloud-Based Mobile Apps
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Customer Experience
Google+ Hits 400M Members - What Does It Mean?
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Customer Experience
Magus Web Quality Management Vendor Rebrands As ActiveStandards
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Customer Experience
Reaching the Empowered Customer with Data-Driven Marketing
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Social Business
Dreamforce 2012: Closer Towards the Cloud Based Intranet? #df12
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Customer Experience
Oracle Debuts Free Version of its ADF Application Building Tools #oow
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Customer Experience
PaperThin Summer 2012 Release Goes Social, Adds More Google Analytics
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Customer Experience
Apple And Twitter Engage in an Updated Version of the Cold War
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Customer Experience
The ROI of Digital Channel Shift
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Customer Experience
Don't Learn Social Media on the Fly
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Customer Experience
Oracle OpenWorld 2012 Preview: Customer Experience Summit #oow
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Customer Experience
Web Experience: Lean Usability as a Design Model
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Customer Experience
Oracle Intros New Financial Analysis Apps for Better Customer Insights
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Customer Experience
Building a Social Media Team: The Community Manager
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Customer Experience
Three Big Data Rules to Live By
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Customer Experience
This Week: The Death of Web Analytics + iPhone 5 Goes Enterprise
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Customer Experience
Weekend Reading: Your Customers Know What They Want, Do You?