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Customer Experience
Oracle Purchases Collective Intellect, Continues Social Tool Buying Spree
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Customer Experience
IBM-Unica Tops Gartner Multichannel Campaign Management CRM Magic Quadrant
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Customer Experience
Winning the Hearts and Minds of Customers Through Case Management
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Customer Experience
New Google Analytics Updates Focus on Content
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Customer Experience
ClickFox Turns Big Data into Small Pieces with Latest Release
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Customer Experience
The Rise of Customer Self-service
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Customer Experience
Salesforce Rounds Out Marketing Platform With Buy of Social Ad Player Buddy Media
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Customer Experience
Web Experience: In Defense of the Committee
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Events
Q2-3 Planning: Key CXM, EIM, E2.0 Events for Your Calendar (5-June-12)
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Customer Experience
The Art of Storytelling in Our Digital Age
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Customer Experience
The Winners and Losers in Mobile Experience Design
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Customer Experience
Salesforce Owned Desk.com Goes Multilingual for Global Customer Support
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Customer Experience
EPiServer Integrates Product Information Management for E-Commerce Solution
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Customer Experience
Updated Bing Gets Social, Searches with a Little Help From Your Friends
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Customer Experience
How Nanotargeting Harnesses Big Data to Improve Customer Conversations
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Customer Experience
Moderating Your Communities: How Mzinga Supports Its Customers
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Customer Experience
Track Twitter, Facebook and Now YouTube with Socialbakers' Analytics
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Customer Experience
Verivo, Site24x7 Enhancements Address the Mobile Customer Experience
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Customer Experience
RIP to Your Corporate Websites
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Customer Experience
Webtrends Analytics Module Gets SAP Web Experience Certification
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Customer Experience
Top 5 Rules for Creating User Friendly Mobile Apps
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Customer Experience
The True Price of 'Free' and 'Cheap' Technology: DIY Testing Solutions
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Web Experience
Is Your Website Fit or Flabby? Do the Analysis [SPONSORED]
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Customer Experience
Poll Results: Management Still Doesn't Get Mobile Customer Experience
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Customer Experience
Mobile in 2015: People and Disruptive Changes
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Customer Experience
Survival Guide to Avoiding Mobile Marketing 'Death Traps'
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Customer Experience
Infographics vs. Data Visualization: Top 5 Tools for Creating Data Visualizations