Istvan Petres

Istvan Petres is an independent developer currently working on jCore CMS, a content management system for individuals and businesses.

Company Info

Sep 5

Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars

One broken promise can wipe out years of goodwill. Here’s how to protect customer trust and loyalty. Continue reading...
Sep 5

Is It Digital Transformation 3.0 or AI Transformation 1.0?

From monologues to dialogues, AI enables businesses to shift customer experience toward real-time intent, context, and conversational engagement. Continue reading...
Sep 5

CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards

In fresh U.S. statistics on AI-driven customer experience, personalization shines brightest, but transparency risks loom large. Continue reading...
Sep 4

Why Great CMOs Act Like Orchestrators, Not Megaphones

Influence, orchestration and alignment: the new playbook for B2B marketing leaders. Continue reading...
Sep 4

Why Marketers Are the First to Bet Big on Agentic AI

Agentic AI adoption is surging in sales and marketing. But only data-mature organizations will reap the rewards. Continue reading...