Soteria Intelligence is a technology company based in Los Angeles, CA that develops revolutionary machine learning solutions, including social media analytics and intelligence tools that use natural language processing and image recognition to deliver actionable insights in near real time.
- HQ Location
- United States
- Year Founded
Social media is always changing. Just when you think you've got it figured out, a new contender rises and manages to shift the landscape. TikTok is that new challenger. Continue reading...
Voice of the Customer (VoC) captures a customer's expectations, preferences and aversions and tunes your customer experience (CX) activity accordingly. While VoC has been an important component of CX programs for years, COVID-19 has dramatically changed both its importance and its challenges. J...Read more
When customers interact with a brand, at times, it can seem as if they are interacting with a faceless being. This may have worked in the past, but in a world connected by a slew of digital devices and social media platforms, customers are craving a human connection. According to PwC, 75% Contin...Read more
“Domination” is Mark Zuckerberg’s favorite word. He illustrates better than most the domineering Tech Bros win-at-all-costs, use-all-means-to-get-to-your-ends approach. From the first time I heard him gush about “community” the hairs on my neck stood up. There was something deeply fake and dist...Read more
When I was a kid, I loved and hated scary movies. I didn’t eat mushrooms for years after seeing a B-movie where eating them turned you into a Toadstool person. Invasion of the Body Snatchers, with the main character named Myles? Even scarier. Continue reading...