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The 2026 State of CX Outsourcing
The Gist
- New funding secured. Mozark raises $40 million in Series B led by IFC and RMB Capitalworks.
- Platform expansion focus. Capital supports global growth and deeper digital experience testing.
- Enterprise impact highlighted. Enterprises and regulators in emerging markets gain improved reliability and accountability for digital services.
Mozark closed a $40 million Series B round to scale its AI-assisted testing platform as enterprises demand rigorous validation across distributed digital environments.
The International Finance Corporation (IFC) and RMB Capitalworks co-led the round, with continued participation from existing investor Kalaari Capital. According to company officials, the capital will support global expansion and strategic acquisitions.
Mozark asserts its platform enables real-world testing across devices, networks and geographies to identify performance gaps before users are affected. The company currently serves more than 50 enterprise and government clients across over 20 countries, including telecom operators, financial institutions and regulators.
Table of Contents
- Accelerating Agent-to-Agent Communication Testing
- Digital Experience Requires Constant Testing
- Mozark Background
Accelerating Agent-to-Agent Communication Testing
While AI has revolutionized coding, testing remains constrained by physical infrastructure limitations, creating a critical bottleneck in the DevOps lifecycle. Mozark addresses this gap by enabling agentic tester deployments at scale, allowing organizations to validate real-world performance reliably. With this funding, we will accelerate commercialization of our agent-to-agent communication testing platform, which will underpin the next generation of digital interaction.
- Chandra Ramamoorthy, founder and CPO
Mozark
Planned Digital Experience Investment Areas
Mozark outlined primary areas for the Series B capital:
| Capability | Description |
|---|---|
| Real-world testing expansion | Deeper measurement across apps, networks and AI infrastructure |
| Geographic growth | Priority expansion in the U.S. and Global South markets |
| Agent-to-agent testing | Accelerated commercialization of communication testing platform |
| Strategic acquisitions | Bolt-on acquisitions to support platform capabilities |
Digital Experience Requires Constant Testing
Digital experience teams shifted from pilots to platforms in 2025, demanding rigorous testing across distributed environments. Organizations implementing digital experience platforms require comprehensive validation to maintain customer experience quality across touchpoints.
As agent orchestration became a headline capability, enterprises faced pressure to coordinate agentic AI systems across distributed environments while maintaining compliance.
Mozark Background
Mozark delivers a digital experience testing platform for enterprises and government organizations, with a focus on optimizing mobile and web user journeys. The company was founded in 2019 and is headquartered in Singapore.
The platform offers synthetic testing, AI-assisted workflow automation and on-field infrastructure for identifying performance issues on real devices across diverse network conditions. Mozark is positioned as a provider of network-aware, real-device testing for large enterprises and public-sector organizations with complex customer service touchpoints.
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