Articles
Tag: digital experience platforms
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ZoomInfo Acquires Chorus.ai, Amperity CDP Raises $100M & More CX News
ZoomInfo acquires Chorus.ai, Amperity CDP raises $100M, CSG acquires Kitewheel & more customer experience and marketing news.
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What You Need to Know About Digital Experience Platforms
On the heels of Gartner's Magic Quadrant for Digital Experience, we highlight some key findings and strategies in the digital experience software arena.
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What's Behind Sitecore's Avalanche of Acquisitions in 2021?
Sitecore acquired Moosend, a marketing automation tool, its latest in a series of acquisitions that signals a move toward promised SaaS offerings.
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Arc XP Releases a New eCommerce Experience
Arc XP, a cloud-based digital experience platform, has added a new B2C commerce offering called Arc Commerce.
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Ready for Yet Another Label for Content Management Software? Meet Agile CMS
Forrester debuted a new report, its Agile CMS Wave, replacing the Web Content Management Wave. We cut through the hype to uncover what you need to know.
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What We Can Learn From the Breakdowns in the Government's Vaccine Digital Rollout
Several government digital vaccine rollouts faced multiple challenges. Here we glean the lessons for digital CX practitioners.
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7 Insights Into Crownpeak's Acquisition of e-Spirit
Crownpeak made waves in the Digital Experience Platform market with its acquisition of e-Spirit. We dig into its motives.
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Best-of-Breed Digital Experience Platforms: Case Studies From Jahia, Liferay & Magnolia
Part 2 in our our series that looks into how practitioners are getting the most from their Digital Experience Platforms (DXPs).
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How COVID-19 Is Driving Change in Higher Education's Content Management Needs
An exploration of institutions of higher education and how they've been using their CMS to stay on top of digital transformation throughout the pandemic.
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Why Cloud & Governance Matter When Scaling Digital Experience Platforms
Last year threw everyone some curveballs, including difficulty scaling DXP systems. So what was the problem and how can you avoid it next time? Keep reading...
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Were Digital Experience Platforms Ready for the Digital Onslaught in 2020?
Gartner has revealed in a report that customers of DXP providers reported troubles of usability, scalability and uptime in March of 2020. What's the deal?
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Exploring the Third-Party Customer Experience App Ecosystem's Growth
Digital customer experience software providers reported significant growth in their third-party application ecosystems in 2020. Where is that growth happening?
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The True Cost of Using WordPress
When people think of building a website, many think of using WordPress, but while it's free and the most used CMS, it does come with a price.
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Why Should IT Care About Customer Experience?
CX encompasses the entirety of a customer’s interaction with your business. Serving the entire customer journey needs to be a priority for IT teams as a result.
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