Sprinklr CX Connect New York 2026

Sprinklr's CX Connect convenes marketing and customer experience leaders to explore AI, digital ecosystems and new business models.

Sprinklr CX Connect 2026 takes place on June 4 at Convene 237 Park in New York. The half-day event brings together marketing, customer service and customer experience leaders for networking, industry insights and focused discussions on how shifting business models, evolving digital channels and AI-driven innovation affect brand-consumer relationships.

The event, hosted by Sprinklr, provides a platform for executives to engage with peers and explore strategies relevant to customer journey mapping, customer experience and marketing operations.

CX Connect 2026 Focus Areas

• New Business Models: Exploring how emerging business models reshape customer engagement.
• Digital Ecosystem Transformation: Understanding the evolution of digital channels and ecosystems.
• AI-Driven Innovation: Examining the role of artificial intelligence in enhancing customer experience and marketing operations.

Who Should Attend CX Connect 2026

The event is designed for senior professionals working across customer experience, marketing and service operations:

• Marketing leaders focused on customer experience and digital transformation
• Customer service executives exploring agentic customer experience integration and new business models
• CX professionals seeking networking opportunities and industry insights

CX Connect 2026 Sponsors 

• Sprinklr — Organizer
• BMO — Customer Spotlight
• SAMY Alliance — Partner & Customer Spotlight
• Ocean Spray — Partner & Customer Spotlight