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Hartman EVENT 2009

Hartman EVENT 2009

Description

The HartmanEVENT will teach you everything about strategies, methodologies, techniques and tools to get value from your information. On October 8, meet national and international gurus and peers who will combine theory and best practices in an educating and interactive style. As the needs of both the customer and citizen change over time, you must learn how to analyse these changing needs and translate them into a business case. We will show you how to define which information responds to these needs and how to provide them through proper information delivery channels. Tracks The program consists of five tracks with a specific theme: 1. Cross-channeling of information in Retail 2. Citizen-centered information in eGovernment 3. Control information with Search, Discovery en ECM 4. Structure in information with XML/DITA 5. Working together on information with web 2.0 Speakers Graham Oakes (UK) - author ‘Project Reviews, Assurance and Governance’ John Mancini (US) - president AIIM and inspired blogger Martin White (UK) - author ‘Successful Enterprise Search Management‘. Theresa Regli (US) - author diverse ‘CMS Watch Reports’

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