Alfresco, a provider of enterprise content management (ECM) and business process management (BPM) software, has announced the early availability of its platform as a managed service hosted on Amazon Web Services (AWS).
As a result, users of the Maidenhead, UK-based ECM and BPM company will be able to access the platform a single-tenant managed service hosted in an AWS Virtual Private Cloud (VPC).
Alfresco is also making it easier to simplify cloud deployment for customers managing their own AWS infrastructure.
Moving To AWS
The move to AWS is a response to the growing use of ECM in the cloud, particularly the AWS cloud. Thomas DeMeo, Alfresco VP of Product Management, said a lot of his customers are looking to evolve their legacy platforms. They are rethinking and redeveloping their ECM and business process management (BPM) strategies.
“The main motivators [behind the move to AWS] are delivering a better experience for their users either on the desktop or across mobile devices, being proactive in the business, or integrated into other adjacent apps, and the usual suspects of maintainability and cost,” DeMeo told CMSWire.
“As CIOs rethink their datacenter strategy and want more business agility for less cost, Infrastructure-as-a-Service (IaaS) vendors are attractive and Amazon AWS is by far the leader in this area.”
It also responds to two distinct types of customers for cloud products: 1) DIY (do it yourself) enterprises and 2) aaS (as-a-Service) enterprises.
Depending on the internal skills of the organization, factors like internal software development, DevOps, infrastructure teams, existing vendor relationships or budget cycles enterprises will decide what kind of deployment works for given enterprises.
Learning Opportunities
Webinar
Mar
29
The CX Commute vs. the CX Joy Ride
Is your CX traffic holding up your customer's journey?
Webinar
Mar
29
Is Your Microsoft 365 Data Recoverable? How to Survive the IT Hotseat When Data is Lost
See why MIcrosoft recommends third party backup
Webinar
Mar
30
An Optimized Customer Contact Strategy Combines Transparency and Intelligence: The State of Outbound Communications
Learn from the Neustar-commissioned Forrester Consulting study on challenges and solutions for contact centers
Webinar
Apr
5
Adopt a Modern Digital-First Marketing Strategy
Learn how to use a composable DXP to your advantage
- DIY organizations: Typically, the global multinationals, regulated industries and governments that have prioritized internal investments in the required skills and depth of talent to be successful, they want the tools and knowledge to build a “center of excellence” for themselves
- "aaS" organizations: Typically, mid and smaller types of businesses with a specific area of focus, that would rather spend their resources on their own business opportunities and challenges, keeping their internal teams lean
“It’s really just what is appropriate for that organization and how their budgeting works, but the bottom line is they expect choices from us,” DeMeo said.
Simplifying Content Management
While there are other cloud service providers that can offer similar capabilities, DeMeo points out many Alfresco customers already have workloads running on AWS.
“While we do hear requests for Azure and provide architectural guidance and devOps tools that can help on other infrastructure choices, many of which we share openly on sites like GitHub.com, providing a great experience on AWS was our priority,” DeMeo said.
The AWS announcement is the second notable development from Alfresco this month. Earlier it announced a significant upgrade to its BPM offering, Activiti, that simplified the process of connecting to databases and processing the stored data in business applications.
Alfresco has been focusing on simplifying content management and processes and enabling digital transformation projects. In the future, it is likely to continue this strategy and develop opportunities from that.
“Having a comprehensive, robust, modern and open platform like Alfresco provides a wide variety of opportunities to help deliver new insights to businesses that want to optimize their organization and deliver on the promise of “digital transformation,” DeMeo said.