Latest Marketing & Customer Experience Leadership Reading(Page 144)

Acquia Updates Cohesion, Cognizant Acquires Lev, More News

How to Use Twitter Analytics to Keep Your Marketing Messaging on Point

Empathy and Communication in the Time of Coronavirus: What Organizations Can Learn

How CMOs Are Leading Through the COVID-19 Crisis

Calculating Customer Lifetime Value Is Tricky

Who Should Lead Customer Experience Efforts in Your Organization?

How to Use Intent Data to Improve Your Customer’s Experience

What Makes a Good Data Visualization?

Controlling Contact Center Costs the Right Way

Virtual Events in 2009: Then vs. Now

Building Customer Trust: Actions Speak Louder Than Words

CIOs Share Business Continuity Plans Amid COVID-19 Pandemic

Our Obsession With Speed Is Killing the Earth

How Brand Advocates Boost Your Content Marketing

LinkedIn Debuts Conversation Ads, HubSpot Integrates With Jira, More News

How Bank of America Executes Its Voice of the Customer Program

Does Your Company Need a CTO?

How Can Organizations Close the Customer Acquisition Cost–Lifetime Value Gap?

Concluding the Brand Management Maturity Model: Measuring Impact

Adobe Integrates Adobe Experience Manager Assets With Marketo Engage

The Digital World Demands a New Model for Leadership

17 Intent Data Terms Every B2B Sales or Marketing Leader Should Know

Why Gartner Thinks Most Marketers Will Abandon Personalization by 2025

Mailchimp Acquires Courier Media, Deep North Raises $27M, More News

Want to Differentiate Your Customer Experience? Create Value for All Stakeholders

TikTok Marketing: Are You Ready to Flip the Switch?

What Brand Marketers Can Learn From Niche Agencies