Latest Marketing & Customer Experience Leadership Reading(Page 178)

What Marketers Need to Know About Facebook’s WhatsApp Business API

So You've Been Asked to Revolutionize CX as a Team of One

Gaining Customer Experience Insights: A New Twist on an Old(er) List

Why Marketing Needs to Drive the Entire Omnichannel Customer Experience

What Does Evolutionary Psychology Have to Do With the Digital World?

How to Future-Proof Your MarTech Stack

Drive Your Digital Transformation with AI-Powered Search and Recommendations

Customer Data Platforms Shine Where CRMs Fail

The Future of Integrated Marketing: When Influencer Marketing and Branded Content Collide

Be Bombastic: Survival Tips for Women Raising Venture Capital

Flipping Martech On Its Head

What a Customer Data Platform Can Do For Your Company

7 Skills and Characteristics of a Successful Digital Workplace Leader

5 Reasons to Make a Customer Data Platform the Hub of Your Martech Stack

A Definition for Strategy You Can Actually Use

Keeping Digital Teams Happy vs. Keeping Customers Happy

Natural Language Generation Accelerates Content Marketing, But Keep Your Hands on the Wheel

Use Design Thinking to Put Yourself in Your Customers' Shoes

How AI and Voice Search are Helping Connect KAYAK to Its Users

Solving the Challenges of Fractured Customer Identities

How Marketers Can Get Started With Time Series Data in R Programming

How AI-Powered Search and Relevance Make Your Support Experience Smarter

How Bad Data is Ruining Sales and Marketing Forecasts (And What to Do About It)

How Google Analytics Cross Device Reports Improve Attribution and Sales Analysis

GDPR May Seem Like It's Behind Us, But It Still Belongs in Your Marketing Road Map

6 eCommerce WordPress Themes You Should Know About

Toxic Branding and How to Counteract It