Marketing & CX LeadershipCMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered. FeatureWhat's Up With Salesforce's Acquisition Spree?Read nowNewsGenesys Acquires Pinkfish to Bring 25,000 MCP Tool Integrations to Contact Center AIRead nowEditorialThe Antagonist's POV: The CX Framework That Finds Friction Before Surveys DoRead nowThe CXM Market Just Delivered a Verdict. Are CX Leaders Listening?Your Customers Don't Care About Your CX Dashboard — Just Ask a Philly Sports FanAdobe to Acquire Topaz Labs to Boost AI Video & Image ToolsSalesforce Debuts Help Agent With Pay-Per-Resolution AIMoEngage Acquires Aampe to Put a Dedicated AI Agent Behind Every CustomerCan Only 3% of Top Global Brands Have AI-Ready Websites?Explore the Marketing & CX Leadership Channel