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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A vineyard on Old Mission Peninsula in northern Michigan with rows of grapevines in the foreground, colorful autumn foliage on rolling hills in the middle ground, and the blue waters of Grand Traverse Bay in the background.
Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
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Editorial
Four stages of transformation shown with orange paper: three crumpled balls on the ground and one paper airplane flying upward against a blue background, symbolizing progress and innovation.
Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
Close-up of a conference table with a microphone, eyeglasses, pen, and paper in focus, with blurred boardroom participants in the background.
Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
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Articles Tagged "Automattic"

News
Article
Customer Experience
Sitecore Acquires Reflektion, 6Sense Acquires Fortella & More Customer Experience News
Interview
Article
Digital Experience
Born in the Cloud, Crownpeak Is Poised for the Digital Future
Editorial
Article
Digital Experience
Gartner MQ Visionary Automattic: Why WordPress Is the World's Most Popular CMS
Feature
Article
Web CMS
Stop Being Stupid: Many WordPress Users Are Security-Less
Feature
Article
Digital Marketing
In a 'Troubled' WCM Sector, Analysts See 3 Innovators
Feature
Article
Customer Experience
WordPress 3.8: A Spiffy New Look and More
Feature
Article
Customer Experience
WordPress Gets File Sharing, Collaboration Features with Cloudup Acquisition
Feature
Article
Customer Experience
Automattic Releases Open Source WordPress.com App for Windows 8
Feature
Article
Web CMS
Alert: What's Coming for Open Source CMS in October 2010
Feature
Article
Web Publishing
WordPress Offers Content Encouragement with Plinky
Feature
Article
Web CMS
WordPress 3.0 On the Horizon - What's Notable?
Feature
Article
Web CMS
Automattic Open Sources SaaS Editorial, Publishing Tools
Feature
Article
Web CMS
WordPress 2.7: From Blog Platform to Web CMS
Feature
Article
Web CMS
Automattic Asks: Who's Your PollDaddy Now?
Feature
Article
Web CMS
WordPress Gets Intense With Commenting Tools
Feature
Article
Web Publishing
Google Expands Non-Evil Empire to Korea
Feature
Article
Enterprise 2.0
Open Source Opens Checkbooks
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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