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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Editorial
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How AI Efficiency Crushes B2B Customer Relationships
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Editorial
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Great CX at the Expense of Employees? That’s a Losing Strategy
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News
A large neon sign reading “FIVE9” glows in pink, blue, green and red in front of a stage at Five9’s CX Summit in Nashville. The backdrop features a wall of hats and a screen displaying “Nashville Nights + Neon Lights.” Stage lights cast colorful reflections across the venue, where a scarecrow type of figure dressed in bright, feathered accessories stands to the right.
Five9 Appoints Jay Lee as Chief Marketing & Growth Officer
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Your Customers Trust Humans More Than AI — Even When AI Is Right
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The Real Problem With Conversational Commerce Starts After the Answer
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Meet EmDash, the Cloudflare CMS and WordPress 'Spiritual Successor'
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HubSpot Shifts Breeze AI Agents to Pay-per-Result Pricing
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The Business Case for Real-Time Decisioning in Customer Experience
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Show Your Marketing Boss Who's Boss With Email Opt-Outs
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Articles Tagged "Automattic"

News
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Customer Experience
Sitecore Acquires Reflektion, 6Sense Acquires Fortella & More Customer Experience News
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Digital Experience
Born in the Cloud, Crownpeak Is Poised for the Digital Future
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Digital Experience
Gartner MQ Visionary Automattic: Why WordPress Is the World's Most Popular CMS
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Web CMS
Stop Being Stupid: Many WordPress Users Are Security-Less
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Digital Marketing
In a 'Troubled' WCM Sector, Analysts See 3 Innovators
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Customer Experience
WordPress 3.8: A Spiffy New Look and More
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Customer Experience
WordPress Gets File Sharing, Collaboration Features with Cloudup Acquisition
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Customer Experience
Automattic Releases Open Source WordPress.com App for Windows 8
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Web CMS
Alert: What's Coming for Open Source CMS in October 2010
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Web Publishing
WordPress Offers Content Encouragement with Plinky
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Web CMS
WordPress 3.0 On the Horizon - What's Notable?
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Web CMS
Automattic Open Sources SaaS Editorial, Publishing Tools
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Web CMS
WordPress 2.7: From Blog Platform to Web CMS
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Web CMS
Automattic Asks: Who's Your PollDaddy Now?
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Web CMS
WordPress Gets Intense With Commenting Tools
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Web Publishing
Google Expands Non-Evil Empire to Korea
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Enterprise 2.0
Open Source Opens Checkbooks
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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