Articles
Tag: carlos melendez
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How to Use Design Immersion to Get to the Heart of Your Business Needs
Design thinking can help prevent any digital transformation project from missing the mark.
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Is It Time to Say Goodbye to Legacy Systems or Is There Life in Them Yet?
Legacy systems can be like old friends: they may walk a little slower and need to rest more often, but they still have your back when you need them.
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Customer Service Requires a Bold New Approach
How do companies go about improving customer service, and subsequently customer experience? It begins with understanding the new customer profile.
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