Articles
Tag: chris tubb
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Fixing the Mess of Collaboration With User Journeys
Focusing on user journeys allows organizations to understand why people need to collaborate, and when to intervene to improve collaboration outcomes.
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How User Journeys Help Us Understand Collaboration
Employee experience, productivity and project success suffer if collaboration becomes too confusing.
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A Competency Framework for Intranet and Digital Workplace Teams
Mapping the cross-disciplinary skills and competencies teams use to develop, manage and improve intranets and digital workplaces.
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Is Intranet and Digital Workplace a Profession?
When do a series of practices become a profession?
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Intranet Measurement Isn't Simple Cause and Effect: Find the Metrics That Matter
Measurement is key to identifying where and how to improve our intranets. But how do you measure when there's often no direct cause-effect link?
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Get Your Intranet on Track With Effective Improvement Cycles
Creating effective improvement cycles will help manage change after a big launch.
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Is Your Intranet Lost in the Fog?
If you are not aware of the solid business purpose for your intranet you can’t know if you are doing it right.
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