Articles
With today’s emphasis on personalized individual interactions, building an active customer community can be a game-changer for brands. Here is how to start.
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A funny thing happens when you write and publish an article. People respond. They reach out to you.
In my case, I had written a couple of articles about Community Managers Appreciation Day, and Justin Thorp, senior marketer at AddThis, reached out.
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Content management system provider DNN has embraced responsive web design with its update to Evoq Social, a community tool that allows customers to answer each other's questions and comment on a company's products or services.
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Jive is out with the fall release of its flagship enterprise social software, as well as a cloud-based version of its customer community platform. Jive's Universal App for iPad, with new features from the company's fall update Both are being introduced at the JiveWorld13 conference this week in Las Vegas.
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In April, Moxie Software released its Collaboration Spaces technology for free, a social activity and workflow tool that works to connnect employees, customers and partners in one place. This week, they announced a new native app for iPhone and Android devices of its Collaboration Spaces.
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