Articles Tagged "Customer Engagement"(Page 11)

Data Overload, Inefficiencies Plague Customer Call Centers

The Internet of Things Will Change Everything, Including the Economy

How Marketers Can Capitalize on the Coming Internet of Things

Get More Loyalty, Engagement and Insights In Store with PunchTab

Mediaspectrum Picks Up US$ 38.5m To Develop Multichannel Advertising, Content Platform

Crowdsourcing the Voice of the Customer Through Feedback Management

Control Your Brand Assets Without Disrupting the Customer Experience with SYNQY

Does Your Website Have the Mobile Touch?

Facebook Case Study: Marketing with Coca-Cola

Nielsen Study: Newspapers Hold Edge in Engagement, Ad Effectiveness

Forrester Report: Navigating the Shoals of Evolving Customer Intelligence

Creating and Engaging Online Communities [Infographic]

Game-based Design Can Boost Customer Engagement

[Infographic] Customer Experience Management in 2012

Take Your ShortStack Apps Anywhere With New Embed Feature

Forrester Wave: Oracle Siebel, Salesforce, SAP Leaders in CRM Suite Customer Service Solutions

Book Review: Creating the Conversation Company

Social Media Campaigns Don't Match Consumer Engagement Patterns

Socially Responsive Companies Set the Standard for Customer Care

Make Loyal Customers With Gamified Rewards #gsummit2012

The Art of Storytelling in Our Digital Age

Mobile CXM: Living in an App Nation on Our Mobile Planet [Infographic]

3 Keys to Influence Understanding and Leveraging Social Capital

Google+ Brand Pages Continue to Show Growth, Increased Engagement

Friday Hookups: Is Your Customer Relationship in Danger?

SundaySky Introduces the Next Generation of Online Video

Sentiment Analysis Symposium: An Exploration of Sentiment, Subjectivity and Sense