Articles Tagged "Customer Relationship Management"(Page 10)

Reporting for Duty at Bloomfire: New CEO Bob Zukis

Gartner Names 5 Vendors That Make CRM Cool

Lithium has Klout, Wants to be #SeriousAboutCustomers

Learning from Loss: Forensic Files for Lost Sales

Adobe, Intershop Integration Boosts E-Commerce

Contact Centers Drive the Social CRM Revolution

Sitecore Apps Offer Mobile Customer Experience Analytics

Adobe Adds E-Commerce Option with Elastic Path Integration

Content Marketing Myths and Truths

Microsoft Transplants Social Listening, Smart Marketing into Dynamics CRM

Improving the Customer Support Experience

E-Commerce, Content and Closing the Gaps: A Look at Sitecore

E-Commerce, Content and Closing the Gaps: A Look at Elastic Path

E-Commerce, Content and Closing the Gaps: A Look at e-Spirit

Broken Bad: How One Company Plans to Fix Online Customer Experience

Social in 2014: The Name Doesn't Matter, What We Do With It Matters

Managing Indirect Sales Channel Relationships: CRM Falls Short

5 Things Contact Centers Can Learn from the Butterball Turkey Hotline

Data Overload, Inefficiencies Plague Customer Call Centers

Is Salesforce Losing Its Sizzle or Missing the Mark (For Now?) #DF13

Cloudy Outlook for Enterprise Customer Relationship Management

Zoho Aims for the Enterprise with Customer Relationship Management App Update

Bloomfire Answers Salesforce Users' Dreams, Enterprises Benefit Too

How to Handle Negative Brand Perceptions on Social Media

Office 365 Gets Social CRM with Nimble Integration, Passes 2M Subscriber Mark

UserVoice Releases Android SDK for Its In-App Customer Service

Kofax TotalAgility v7.0: Managing Business Interactions With Agile, Mobile, Smart Processes