Articles
Less than four months after Salesforce acquired Demandware for $2.8 billion, the San Francisco-based CRM giant today relaunched the e-commerce software as the Salesforce Commerce Cloud.
The Commerce Cloud falls under the broader umbrella of Salesforce's Customer Success Platform, which includes sales, service, marketing, community, analytics and apps.
Continue reading...
Editor's note: We have updated this story with comments from SAP CEO Bill McDermott, who spoke Wednesday afternoon at the Citi 2016 Global Technology Conference.
Salesforce President and COO Keith Block tried to convince investors the software company’s soft US sales is a minor blip in an otherwise record second
Continue reading...
Unless mobile optimization is a priority on your enterprise roadmap, you're setting your company or brand up for failure.
That's the warning from Rick Kenny, head of consumer insights at Demandware, a Burlington, Mass.-based provider of a cloud-based e-commerce platform.
Continue reading...
Salesforce claims customer experience trumps product and price when buyers make decisions.
Continue reading...
Salesforce swallowed e-commerce vendor Demandware whole. It embraced its $2.8 billion snack and moved on.
Nothing more to see here, right?
Sort of. Except in the aftermath of the deal people started asking questions. Yes, Demandware is an e-commerce vendor and will ultimately fit nicely into the Salesforce portfolio.
Continue reading...
It's acquisition week in the tech world.
Just a day after Vista Equity Partners announced its intention to acquire marketing automation provider Marketo for $1.79 billion, Salesforce flexed its billion-dollar wallet too, announcing plans to acquire e-commerce platform Demandware for $2.8 billion.
Continue reading...
Forrester Research finally allowed a software provider through its digital experience leaders door — just not all the way through.
A year ago, the Cambridge, Mass.-based research firm did not select any digital experience leaders in its Wave for Digital Experience Platforms.
Today, in its second annual report, it named
Continue reading...
Customers worldwide are moving faster than ever before, hopping from device to device, buying anywhere. That's creating opportunities for digitally savvy retailers. But it is also creating challenges for those who fail to adapt to changing realities, according to new research from Demandware, a provider of Software-as-a-Service (SaaS) e-commerce
Continue reading...
If it hasn't sunk in yet for digital experience providers, let's remind them: Forrester sees no leaders in digital experience delivery platforms. The results came from the research giant's first Forrester Wave for Digital Experience Delivery Platforms.
Continue reading...
No one, says Forrester. In its first Forrester Wave for Digital Experience Delivery Platforms, released today, analysts said no vendor offers a truly "end-to-end solution." "Overall completeness and adoption" in this space is "middling," according to analysts. Unified platforms are "more myth than reality," they wrote in the Wave.
Continue reading...
You know how these things start. Someone hears something from someone who heard it from someone else.
Suddenly, you have a major story. Maybe.
Continue reading...
Shares of Demandware — a provider of cloud-based e-commerce solutions used by retailers and brands — nearly tripled in the past year. Recently trading at $75.30, the stock earlier this month hit a new all-time high at $82.
Continue reading...
While we have seen before that customer experience management technologies are becoming increasingly sought after, running parallel to their development is the development of e-commerce suites that are increasingly sophisticated, that provide multi-touchpoint solutions and that are becoming increasingly agile, according to new Forrester research. As in other consumer
Continue reading...