Articles Tagged "Dx Leaders 18"

Todd Unger: Look for Digital Leaders Who Are 'Productive Disruptors'

Carolina Ramirez: Customer Trust Is a 'Two-Way Conversation'

Vitesh Radhakisson and Brian Warrick: Deliver Relevance and Value to Customers

Kevin Cochrane: Customer Relationships Don't End at the Point of Sale

Bjorn Hildahl: Don't Try to Boil the Ocean With Digital Transformation Initiatives

Kevin Lindsay: Focus on the Human Experience, Not Just the Digital

James McDermott: 'Digital Marketing Is at a Crossroads'

Brian Chaput: Think About ‘Who’ Not Just ‘How’ When Building Customer Experiences

Barbara Lehman: Streamline Experiences to Save Customer Time and Effort

Brian Solis: Customer Experience Is Still Too Much a Technology-First Discussion