Articles
Tag: dx summit 2017
-
DX Practitioners on User Experience, Global Execution Challenges
CMSWire caught up with digital customer experience practitioners to find out what their recent challenges with technology and strategy are.
Continue reading...
-
CX Translations, GDPR Intimacy and Other Lessons from DX Summit 2017
Highlights and lessons learned from the SMG's DX Summit 2017, a conference that explores the digital and customer experiences.
Continue reading...
-
Technology, Strategy Tips for Your Digital Analytics Program
Phil Kemelor turns to The Big Lebowski for some inspiration on important digital analytics questions.
Continue reading...
-
Arjen van den Akker: Machine Learning and AI to Play 'Pivotal Role' in Content Creation
SDL Product Marketing Director Arjen van den Akker talks future of content delivery and personalization
Continue reading...
-
How Do You Master Digital Customer Experience Leadership?
Six DX practitioners share their lessons for strong digital customer experience leadership.
Continue reading...
-
Where Analytics Fit in Your Digital Experience Strategy
We live at a time when customers are increasingly powerful — and fickle. As a result, tracking customer journeys, taking insights from those journeys and developing digital experiences to continue customer engagement has become even more complex.
Continue reading...
-
Sheryl Kingstone: Commerce Success Depends on Contextual Relevance
For Sheryl Kingstone, improving customer experience (CX) and the rise of digital commerce have been central drivers for her career. Early on, Kingstone spent time implementing CX software as a marketer at companies including CompuServe, DataMirror and Praxis.
Continue reading...
-
Calling All Digital Experience Poets
On Aug. 18, the US observed Bad Poetry Day. Yes, there is a day devoted to the art of writing bad verse. To celebrate, DX Summit is hosting its second annual DX Poetry Contest. If you’ve been waiting for the opportunity to flex your creative muscles, now is the
Continue reading...
-
Save the Date — CMSWire's DX Summit 2017
Chicago has inspired novelists, movie directors, politicians and innovators. It's also inspired the team at CMSWire — which is why we are returning once again to the Windy City this November to share the latest strategies, technologies, practices and case studies in digital customer experience at our third annual DX Summit (#DXS17).
Continue reading...