Articles
Tag: enterprise search
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A Well-Designed Digital Workplace Helps Employees – and Your Customers
Most cases of customer dissatisfaction can be traced back to an employee's inability to find the required information or tool they need to resolve the issue.
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Why Communications Plays a Starring Role in Enterprise Search Success
Enterprise search is often viewed as a set-it-and-forget-it project, a sure-fire path to failure. Success depends in part on regular communications with users.
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The State of the Digital Workplace? More Work to Do!
The digital workplace has clearly progressed. The tools are more mature, but there's room for improvement in seven specific areas.
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What Your Digital Workplace Needs in 2022: A Little Imagination
The technology is available to let us create and maintain really great digital workplaces. So what do you want to do?
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Elastic Targets Enterprise Search Enhancements With Elastic 8.0
Elastic announces Elastic 8.0, expanding search relevance with native vector search, simplified data onboarding and streamlined security.
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Are These Misconceptions Dragging Down Your Digital Workplace Strategy?
A clear understanding of your employees' needs is the primary ingredient for any digital workplace project.
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U.S. Government Looks to Improve Poor CX
Poor customer service is a staple of the federal government. Will a revamped CX strategy lead to better results?
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Is it Time to Say Goodbye to SharePoint On-Premises?
If you work for an organization in manufacturing, finance, government or healthcare, chances are your company is running SharePoint on-premises.
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Enterprise Search Procurement: Proof of Concept or Pilot?
One question when narrowing down enterprise search vendors is this: proof-of-concept or pilot? Here we'll explore the merits and drawbacks of both.
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What Does It Mean to Manage Knowledge?
Simply storing knowledge isn't managing it. Let's take a look at what managing knowledge really involves.
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CMSWire's Top 10 Information Management Articles of 2021
A look at CMSWire's top 10 information management posts of 2021.
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Thank You Martin White
Today marks Martin White's last column for Simpler Media Group after over 10 years of monthly columns. This is one small way to say thank you.
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Search Excellence = 3 + xA + yB + zC
A simple formula that will guarantee your enterprise search application makes a significant impact on business performance and personal career development.
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Does Your Digital Workplace Design Help Employees Get Work Done?
By asking yourself a few key questions, you'll quickly see if your digital workplace is helping or hurting the chances of people accomplishing their work.
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