Articles
Tag: enterprise search
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Search Won't Improve Until We Understand Why People Search, Not Just How
Computational ethnography suggests a way forward in our understanding of why search satisfaction is so low.
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Machine Learning Can Improve Enterprise Search, But You Still Need to Train It
Machine learning can improve enterprise search results — but only if you take the time and effort required to train and tune it.
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Enterprise Search: An Invaluable, if Sporadically Used Application
Rather than an everyday tool, employees turn to enterprise search as a last resort — the place to find information when all other channels fail.
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How to Build a Blueprint for Your Corporate Memory
Technology gives us more options for communication and collaboration than ever before, but it comes at a cost.
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Enterprise Search in 2018 Opens Up New Opportunities
Enterprise search has moved beyond an application to a broader vision and strategy. Now's the time to revisit your strategy.
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Microsoft Pushes Teams Into Conference Rooms, Google Tasks Stands Alone, More News
This weeks roundup of digital workplace news from Microsoft, SAP, Google, OpenText and more
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Unpacking the Complexities of Enterprise Search Behavior
New research about enterprise search sheds light on how employees use search applications.
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Diagnosing Enterprise Search Failures
How to diagnose and improve search without changing the search engine.
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Relevance Engineer: A New Profession in Search of Candidates
Relevance engineering could be a new profession, someone who can understand both the business and technical aspects of search relevance.
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Your Intranet Is Only as Good as Your Metadata
Without a strong taxonomy and metadata on the back end, your intranet will only cause frustration.
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Achieving Intranet Search Effectiveness in the Age of AI
Creating successful intranet search in the age of AI.
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The Scent of a Good Search
New research suggests a new way to assess information seeking behaviors in the workplace.
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Searching for Information in the Tower of Babel
Enterprise search already poses enough challenges. Add in multilingual search, and the challenges only grow
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Why Organizations Are Still so Bad at Findability
Organizations insist on having internal search, but fail to invest the time and effort to make sure it works. Why?
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