• About Us
  • Editorial Calendar
  • IMPACT Awards
  • CX Decoded Podcast
  • Press Releases
  • Product Directory
  • Advertise Here
  • Become a Contributor
Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

SPONSORED BY
ActiveCampaign Logo
Feature
A craftsman carefully repairs a cracked ceramic bowl with gold lacquer in a kintsugi style
AI Won’t Save Marketing If Customers Don’t Trust It
Read now
News Analysis
Modern glass office building in Tallinn, Estonia, with the Twilio logo mounted on the rooftop. The curved blue reflective facade is framed by leafless trees under a bright clear sky. Twilio is an American cloud communications platform company.
Twilio's Q1 2026: Voice AI Hits a 5-Year High as CX Orchestration Race Intensifies
Read now
Editorial
Two people ride a red touring motorcycle along a quiet rural road bordered by tall grass and green fields on a sunny day.
Same Journey, Different Realities: CX and EX Need a Shared Operating Model
Read now
Two young girls standing outdoors in bright sunlight, smiling and linking pinky fingers while facing each other, with blurred green trees in the background.
Your Omnichannel Data Is Unified. Is Your Promise Status?
Child in a yellow sweater smiles while hugging a silver humanoid robot with glowing blue lights in a home interior.
Marketing Teams Don't Fully Embrace AI. Here's What Leaders Can Do About It
Small white robot with large round eyes stands beside an empty metal shopping cart against a bright orange background, symbolizing AI-powered shopping or agentic commerce.
Agentic Commerce in 3 Phases. Here's What's Coming Next.
Wide view inside a packed circus arena with a bright red center ring, overhead rigging, dramatic blue and red stage lighting, ornate balconies, and a live band performing beside the ring.
Personalization, Automation, Orchestration — and a Worse Experience
Aerial view of a historic stone castle surrounded by a wide moat and green grounds, with a bridge entrance and a town spreading across rolling hills in the background.
Brand Strategy Isn’t Dead — It’s Becoming the Only Moat That Matters
Attendees in front of a large Adobe sign at the Adobe Summit in the vendor hall in April 2026 at the Venetian in Las Vegas.
Brands Are Having a 'Crisis of Faith.' AEO Isn't Making It Easier.
Latest CoverageWebinarsResearchIMPACT AwardsCMSWire TVPodcastsEvents CalendarEditorial CalendarAdvertising

Articles Tagged "Enterprise Software"

Feature
Article
Digital Workplace
Salesforce's Acquisition of Slack Could Change the Way Enterprises Collaborate
News
Article
Digital Workplace
Salesforce Shakes Up Enterprise Software Market With Slack Acquisition
Feature
Article
Digital Experience
6 Tips to Help Optimize the Software Purchasing Process
Editorial
Article
Information Management
Everything You Know About Selecting Enterprise Software Is Wrong
Feature
Article
Information Management
Hewlett Packard Enterprise Realigns in $8.8B Deal With UK's Micro Focus
Feature
Article
Information Management
Will Enterprise Software Vendors Raise Prices?
Feature
Article
Information Management
Caveat Emptor: Are You Buying a Solution or a Science Project?
Feature
Article
Customer Experience
Crowdsourcing Startup Wants Clarity for Flooded B2B Software Market
Feature
Article
Big Data
Dell Made a Smart Move Buying StatSoft
Feature
Article
Social Business
Cisco Releases New Video Collaboration Tools
Feature
Article
Customer Experience
G2 Crowd: 'Disrupting' Enterprise Software Reviews
Feature
Article
Social Business
Raising the Bar for the Enterprise Software User Experience
Feature
Article
Social Business
Enterprise Social Networks: Vendors the Same, Adoption Slow
Feature
Article
Information Management
HP, Dell Battle For Top Spot In Server Market, IBM Shipments Trail
Feature
Article
Information Management
Gartner Revises Annual IT Spending Upwards Buoyed By Mobile, Enterprise Software
Feature
Article
Information Management
Gartner: Worldwide IT Spending to Pass US$ 3.6 Trillion, Cloud Computing Growing
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Explore CMSWIRE
CMSWire TVCX Decoded PodcastCMSWire IMPACT AwardsCustomer Experience ResearchPurchase ReportsCMSWire Editorial CalendarState of Customer Experience ReportState of the CMO ReportBecome a CMSWire ContributorThe Wire (Press Releases)CMSWire Advertising & Sponsorship
Popular Articles
HubSpot Launches First CRM Deep Research Connector to ChatGPT15 Marketing Certifications That Can Help You Earn a Better SalaryWhere Agentic CX Pays Off First (And Why It’s Not Customer-Facing)Amazon Acquires NLX to Accelerate No-Code AI Deployment in ConnectAgile vs DevOps: What's the Difference?Brands Are Having a 'Crisis of Faith.' AEO Isn't Making It Easier.
Editorial Channels
AI in Customer ExperienceCustomer Data ManagementCustomer Experience PracticesContact CentersDigital Experience LeadershipDigital Experience StacksEcommerceHyper-PersonalizationMarketing AutomationVoice of the Customer
Join the Community

Not yet a CMSWire member? We serve over 5 million of the world's top customer experience practitioners. Join us today — unlock member benefits and accelerate your career, all for free.

fa-brands fa-linkedinfa-brands fa-blueskyfa-brands fa-x-twitterfa-brands fa-facebook
Published by Simpler Media Group, Inc.
Explore our Family of Brands
CMSWire Logo Square
Reworked Logo Square
VKTR Logo Square
Privacy|
Terms|
Contact|
Sitemap|
Advertising
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
fa-brands fa-linkedinfa-brands fa-blueskyfa-brands fa-x-twitterfa-brands fa-facebook
Privacy|
Terms|
Contact|
Sitemap|
Advertising