Articles
Most marketers push one-to-many personalization strategies when what they really want is one-to-one personalization.
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Digital transformation can provide great value when done properly. Don't let unmanaged information debt undo that value over time.
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Thinking about, adapting and reusing content patterns is a great way to build on past successes and avoid past failures.
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Metadata should not be treated as an afterthought or a cost to be avoided, but rather as the playbook for new opportunities.
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Workplace complexity is one of the biggest challenges for modern workers. How can we fix it?
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When did it cease to be a goal to deliver usable intranets?
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“Taxonomy is probably the most commonly overlooked element of a personalization strategy,” said Lindy Roux, VP and managing director of Tendo Communications.
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A look at five business situations where poor intranet information architecture has a direct business impact.
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The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.
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The future of information management architecture is where the backend repository is separate from the user interface.
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Year in, year out, the number one reason people fail to accomplish what they want on a website is confusing menus and links.
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WHO have decided to do a deep analysis of what sort of information truly matters to the public and professionals when it comes to COVID-19.
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The best way to plan for change is to apply an effective layer of governance to your DAM and other content programs.
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Shifts in approaches to governance in Office 365 have caused businesses to create new, more flexible methods. Here's how to get started.
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