Articles

Tag: matt cox

Why AI Is at the Center of the Modern Workplace

Matt Cox | Nov 22, 2019

Many forward-thinking organizations have implemented AI-powered solutions to benefit workers. But others still hesitate. It's time to get over those fears.

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How AI Is Transforming IT Service Management

Matt Cox | Nov 8, 2019

The goal of AI technology is not to replace humans, because it can’t. It can, however, streamline processes, augment human roles, and assist in tasks.

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How a Unified IT Service Management Strategy Improves Employee Retention

Matt Cox | Oct 7, 2019

Companies either unwilling or unable to meet employee expectations risk losing their top performers, which could have long-lasting results.

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Tag: matt cox

Why AI Is at the Center of the Modern Workplace

How AI Is Transforming IT Service Management

How a Unified IT Service Management Strategy Improves Employee Retention