Articles
Tag: outsourcing
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Yes, You Can Outsource Digital Transformation
Digital transformation isn't about technology, but rather based on a core understanding of a company’s customers and processes.
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Robotic Process Automation's Reach Expands in the Enterprise
Earlier this month, we asked if robotic process automation was finally here. R Ray Wang is here to tell you: Yes it is. It's everywhere. Wang, principal analyst and co-founder of Cupertino, Calif.-based Constellation Research, told CMSWire in an interview that robotic process automation (RPA) exists in practically
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Xerox Spinoff Conduent Poised for Growth, CIO Says
Conduent may be the biggest company you've never heard about. The Basking Ridge, N.J.-based business process outsourcing company — a Xerox spinoff — started life this month with approximately $6.7 billion in annual revenue and a wide portfolio of differentiated offerings. Conduent already wields clout that most players in the
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Stop Settling for IT Mediocrity - & Manage Beyond 'Meh'
To keep up with the speed of business, IT departments need to stop thinking about pinching pennies and using automation and outsourcing to make things cheaper and easier. What many don’t realize is that these practices are stressing organizational infrastructure and making operations mediocre at best.
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Your 6-Step Guide to Successful Outsourcing
Outsourcing is a big decision for any company. The process of finding, hiring and training an independent contractor can seem daunting, but it can also be hugely rewarding. Follow these 6 steps to make sure you get it right the first time. 1.
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If the Customer Really was King
If the customer really was king then power would reside with those who are closest to the customer. The old model of organization and societal structures is being challenged as never before. Leaders need followers and increasingly the followers are becoming less loyal, more skeptical, less willing to follow.
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Will Xerox Split Have a Happy Ending?
Norwalk, Conn.-based Xerox Corp. confirmed this morning that it will split into two companies. The split effectively takes Affiliated Computer Services — which it bought for $6 billion in 2009 — out of the company.
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Lionbridge Debuts Outsourcing Cloud for Enterprise Hiring
As pervasive as technology has become in people's daily lives, it should come as no surprise that nearly everything around us is available online. Outsourcing of many types of jobs has been a popular practice for 25 years, and now Lionbridge, a company known for providing testing and translation
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How Mobile is Changing Organizational Structures and the Future Workplace
While mobile, cloud, BYOD and other trends are racing into the enterprise, there is a lot written about what these technologies are improving in the enterprise, and how IT has to adjust to deal with these changes.
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BPO Firms in India & China Face Challenges From New Privacy Laws
China and India are two popular destinations for outsourced business processes. Recent developments in the legal and regulatory environments in both countries might make it difficult for BPO firms to operate, particularly those that involve sensitive data such as contact details and personal information.
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Capgemini Looking for Top Three Position in Global BPM Market
Gartner’s Business Process Management summit, underway in London, has thrown up some interesting offerings, which we’ll come back to, but one thing of note is the announcement by Capgemini that it is launching a worldwide service that will pull all its BPM elements under one umbrella.
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IBM's Analytics and Outsourcing Boom in Record Q4
Even if the announcements of IBM’s (news, site ) earnings were subtle -- compared to what we are used to with Larry Ellison and Oracle -- the figures that were published this week for the end of the fourth quarter were nonetheless dramatic.
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The Pros and Cons of Crowdsourcing your Development Work
Web 2.0 led to many phenomena that changed our lives and crowdsourcing is definitely one of them. But if you are considering going the crowdsourcing route to get your development work completed (or any other work for that matter), then take minute to consider the pros and cons.
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New BPO SaaS With Oracle E-Business Suite As Base
A new hosted human resources management system, built around Oracle’s (news, site) E-Business suite has just been launched by a Mumbai-based business process outsourcing company which says the new solution will dramatically cut the costs of implementing human resources management software.
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