Articles

Tag: product design

Customers Can Tell When No Thought Goes Into Product Design

Debbie Levitt | Sep 4, 2019

Attention companies: We can tell when you don't have a qualified CX or UX practitioner working there.

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Let's Retire These Common Product Sound Bites

Debbie Levitt | Jul 1, 2019

Phrases heard throughout companies of all sizes relating to product and product design that need to go away.

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How Skype’s 2017 Redesign Failed the User

Debbie Levitt | Sep 21, 2018

Microsoft is dialing back a 2017 Skype redesign which flopped with users. The reason? It delivered what it thought people wanted, not what they really wanted.

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Why Design Today Hinges on Deleting Experiences and Reading Minds

Kevin Goldman | Jul 12, 2018

The more companies look for ways to be invisible, the more they’re standing out.

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Tag: product design

Customers Can Tell When No Thought Goes Into Product Design

Let's Retire These Common Product Sound Bites

How Skype’s 2017 Redesign Failed the User

Why Design Today Hinges on Deleting Experiences and Reading Minds