Articles
Tag: product design
-
UX Pros Design for all Possible Outcomes — Including Bad Actors
Great CX and UX professionals should have the ability to imagine more than the “happy path,” where everything goes right for the customer and the system.
Continue reading...
-
Customers Can Tell When No Thought Goes Into Product Design
Attention companies: We can tell when you don't have a qualified CX or UX practitioner working there.
Continue reading...
-
Let's Retire These Common Product Sound Bites
Phrases heard throughout companies of all sizes relating to product and product design that need to go away.
Continue reading...
-
How Skype’s 2017 Redesign Failed the User
Microsoft is dialing back a 2017 Skype redesign which flopped with users. The reason? It delivered what it thought people wanted, not what they really wanted.
Continue reading...
-
Why Design Today Hinges on Deleting Experiences and Reading Minds
The more companies look for ways to be invisible, the more they’re standing out.
Continue reading...