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Customer Experience

CMSWire's customer experience (CXM) channel gathers the latest news, advice and analysis about the evolving landscape of customer-first marketing, commerce and digital experience design.

News

Digital Experience

Musk, Wozniak and 1,100 Others: 'Pause Giant AI Experiments'

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Editorial

Digital Marketing

Marketing Reinvention: 4 Big Lessons Learned Over 4 Decades

Read now
Editorial

Customer Experience

AI’s Role in Digital and Retail Personalization, Part 3: Synchronicity for Exceptional Customer Experiences

Read now
Digital Marketing

Why Marketing Leaders Need to Harness the Power of AI Now

Customer Experience

How Amazon Prime Created a Bad Customer Experience for Everyone Else

Digital Marketing

Verified Social Media Profiles Won't Give Marketers a CX Boost (Not Yet)

Digital Experience

7 Things on Adobe's Innovation Radar You Should Know About

Customer Experience

Examining the Current State of Consumer Data Privacy Legislation

Leadership

What I Learned About Learning From Career Failure

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Articles Tagged "Salesforce Lightning"

Editorial
Article
Digital Experience
Salesforce Debuts PRM App with New Lightning CMS Integration
Feature
Article
Document Management
Google Drive Search Gets a Natural Language Boost, More News
Feature
Article
Customer Experience
Microsoft Turbocharges Outlook With Salesforce Lightning
Feature
Article
Customer Experience
Salesforce Helps Customer Communities Flex Their Muscles
Feature
Article
Customer Experience
Salesforce Lights Up Service Cloud Functionality
Feature
Article
Customer Experience
Salesforce Connect Moves Beyond Its Origins
Editorial
Article
Digital Experience
Salesforce Debuts PRM App with New Lightning CMS Integration
Feature
Article
Document Management
Google Drive Search Gets a Natural Language Boost, More News
Feature
Article
Customer Experience
Microsoft Turbocharges Outlook With Salesforce Lightning
Feature
Article
Customer Experience
Salesforce Helps Customer Communities Flex Their Muscles
Feature
Article
Customer Experience
Salesforce Lights Up Service Cloud Functionality
Feature
Article
Customer Experience
Salesforce Connect Moves Beyond Its Origins
Editorial
Article
Digital Experience
Salesforce Debuts PRM App with New Lightning CMS Integration
Feature
Article
Document Management
Google Drive Search Gets a Natural Language Boost, More News
Feature
Article
Customer Experience
Microsoft Turbocharges Outlook With Salesforce Lightning
Feature
Article
Customer Experience
Salesforce Helps Customer Communities Flex Their Muscles
Feature
Article
Customer Experience
Salesforce Lights Up Service Cloud Functionality
Feature
Article
Customer Experience
Salesforce Connect Moves Beyond Its Origins

About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

.

Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

Explore CMSWIRE

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Popular Articles

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Editorial Channels

Customer ExperienceContact CentersDigital ExperienceEcommerceVoice of the CustomerDigital MarketingCustomer Data PlatformsAI in Customer ExperienceMarketing AutomationDigital Experience Platforms

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About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

.

Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

Join the Community

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Get the CMSWire Mobile App

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Privacy|Terms|Contact|Sitemap|Advertising