Articles Tagged "Salesforce"(Page 2)

Salesforce Joins the Battle for Smart CRM Dominance With Launch of Einstein GPT

CMSWire Contributor Q&A With Jon Russo: Lead vs. Contact-Based Models in Salesforce

Salesforce's Whirlwind of Change: Another Activist Investor Buys Major Stake

Salesforce Cuts 10% of Workforce, 'Hired Too Many People' Through Pandemic

4 Big Takeaways From Dreamforce 2022

Salesforce Debuts Salesforce Genie, Qualtrics Launches Video Feedback, More News

5 Things to Watch at Dreamforce 2022

McKinsey Surveys State of Remote Work, MuleSoft Enters RPA Market, More News

Are the Days of Salesforce Marketing Qualified Leads Over?

Do Your Customers Trust You on AI, Data Collection and Customer Experience?

PwC Bets $2.4B on Employee Experience, LumApps Makes Good on HeyAxel Buy, More News

Teams vs. Slack Debate: Which Is Best for Collaboration?

OSF Digital Raises $100M, Plans Expansion in Digital Commerce

Salesforce Updates Service, Marketing Clouds With Conversational AI, CDP Enhancements

Do We Have a Global Digital Workplace Skills Crisis?

Salesforce's Multi-Factor Authentication Compliance Date Arrives

Microsoft Teams Userbase Grows, Collaboration Tops Enterprise Wish List & More News

Collaboration Platforms Find Their First Use Case in Remote Sales Teams

3 Customer Experience Lessons Brands Can Learn From Amazon

Uniform Launches Composable DXP, NICE Introduces CX Interactions & More CX News

Slack Continues Development as a Salesforce Hub, Here Comes Microsoft Office 2021 & More News

Salesforce Integrates AI Into Its Marketing Cloud Software

Acquia Acquires Widen, Salesforce Updates Service Cloud and More CX News

Sitecore Acquires Reflektion, 6Sense Acquires Fortella & More Customer Experience News

Salesforce Wants Marketing, Sales and Services Leaders Living in a Slack-First World

Verint Acquires Conversocial, Salesforce Wants to Be Netflix for B2B & More CX News

Microsoft Brings Moca to Outlook, Zoom Works on Video Fatigue & More News