Articles
Tag: shreesha ramdas
-
To Team or Not to Team, That Is the Customer Success Question
Having a group devoted to unconstrained listening, problem-solving and making improvements to ensure successful outcomes for each customer is a powerful thing.
Continue reading...
-
Customer Health Scoring: Getting Granular
In times of turbulence, customer health scoring may have direct bearing on the long-term success or longevity of a company.
Continue reading...
-
When Customer Success and Marketing Work Together, The Customer Wins
A new era is rising that revolutionizes marketing yet again and will add greater precision to the content and focus of marketing.
Continue reading...
-
There’s No Business Without Customer Success Business
Customer success needs to be part of a company's DNA. Without properly serving customers, value proposition makes no sense.
Continue reading...
