Articles
Tag: skills
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Up Your UX Proficiency in These Areas
There is a disconnect between people who are graduating from UX educational programs and the senior leaders and managers assessing them.
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Artificial Intelligence Is Poised to Take More Than Unskilled Jobs
It has been argued that jobs being lost to AI are mainly unskilled. However, trends indicate this isn't the case. What other skilled jobs may be impacted?
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AI Skills That Enterprises Need for Successful Deployments
Many enterprises are looking to deploy AI to help them rise to business challenges. But, it's hard to find the right people to deploy these systems. Here's Why.
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14 Must-Have User Experience (UX) Design Skills
With the need for user experience designers increasing, UX designers need to ensure they've got the skills necessary to stand out, in a competitive marketplace.
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6 Free Martech Courses That Will Help Sharpen Your Skillset
Got extra time and looking to sharpen your marketing skills? These free MarTech courses are a great place to start.
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7 Digital Skills Everyone Should Have
It’s assumed that everyone knows how to use spreadsheets and word processors. In practice, people muddle through using just the basics.
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Striking a Balance Between Martech Investments and Upskilling
Martech investments are increasing, but should CMOs focus a little more on upskilling their employees before they bolster their martech stacks?
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Understanding the Tech Skills Gap
Officials from some technology companies find it "extremely hard" to find job candidates and existing workforce members with skills.
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Want to Thrive as a Female Exec? Learn to Forgive
I’ve become convinced that the No. 1 skill any woman needs to climb the ranks and succeed is deceptively simple: learn to forgive. Here's why.
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How Are Universities Responding to the Tech Skills Gap?
Keep tabs on the changing face of technology, but don't try to keep up with ephemeral trends — how two universities are responding to the "skills gap."
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Customer Experience Pros Have a Mix of Technical and Soft Skills
A look at what skills hiring authorities look for when evaluating customer experience prospects.
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How Upskilling Can Help Offset Job Losses from AI
Artificial Intelligence may pose a threat to certain types of jobs, but there is a solution though for workers that feel threatened, upskilling.
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11 Skills and Traits for Customer Experience Professionals in 2019
We asked industry leaders what the skills and traits are that they look for most when evaluating new customer experience hires.
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A Competency Framework for Intranet and Digital Workplace Teams
Mapping the cross-disciplinary skills and competencies teams use to develop, manage and improve intranets and digital workplaces.
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