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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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The CX Reckoning of 2025: Why Agent Experience Decided What Worked
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Portrait of Colleen Lonsberry, CMSWire Contributor of the Year 2025, in a professional headshot against an orange CMSWire-branded background.
What CX Leaders Miss When They Design Without Heart
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Portrait of Chad S. White, CMSWire Contributor of the Year 2025, smiling in a professional headshot against an orange CMSWire-branded background.
Email’s Enduring Advantage in an AI-Disrupted Marketing World
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Steep Grade Warning Sign: Drivers are warned of a steep downhill drive ahead on a mountain road in Bighorn National Forest. 
What's Ahead for Customer Experience Leaders in 2026?
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Stop Debating CX Metrics and Start Fixing What’s Broken
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The Metrics Are in Charge. Does Your Marketing Pay the Price?
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Invisible Personalization: The CX Advantage Customers Actually Want
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Customer Experience Lessons From Classic Christmas Movies
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Time to Reverse Engineer Your 2026 CX Strategy?
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Articles Tagged "Social Media Marketing"(Page 23)

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Web Content
The Popularity of Social Networks Does Not Mean the End of Email
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Web Content
TweetShare Markets Your Brand Social Media Style
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Web Content
Webtrends Now Measures Facebook Analytics
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Web Publishing
Seesmic Look: Social Media Marketing with Twitter
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Enterprise 2.0
Jive Gets Social Media Monitoring via Filtrbox Acquisition
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Social Media
Customer Experience Affected Most by Social Media Channel
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Social Media
The Social Media Minute: Facebook Goes Lite, Buys FriendFeed
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Social Media
Making the Social Media Investment – the Future of Marketing and Advertising
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Social Media
The Social Media Minute (8-May-2009)
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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