Articles
Tag: tech
-
LinkedIn Debuts LinkedIn Learning Hub, IBM Doubles Down on Ethical AI and More News
LinkedIn introduced its Learning Hub this week, remote hiring startup Deel reached unicorn status and more digital workplace news.
Continue reading...
-
A Look at What's Been Driving Top IT Support Requests During the Pandemic
What has the ticket support call line looked like for IT leaders over the past year and how have IT leaders tackled these requests?
Continue reading...
-
Don't Make These Common Self-Service Customer Experience Mistakes
Companies believe self-service has the ability to reduce call center costs and relieve pressure on customer service agents, but it doesn't always go right.
Continue reading...
-
How to Deliver Good, Better, Best Customer Service
Here is the story of how one utility provided us good, then better, then ultimately the best customer service.
Continue reading...
-
Understanding the Tech Skills Gap
Officials from some technology companies find it "extremely hard" to find job candidates and existing workforce members with skills.
Continue reading...
-
How Are Universities Responding to the Tech Skills Gap?
Keep tabs on the changing face of technology, but don't try to keep up with ephemeral trends — how two universities are responding to the "skills gap."
Continue reading...
-
Examining the Role of Wearables Technology in the Workplace
Companies are starting to deploy wearables in the workplace more often, research has found. Should you make the move?
Continue reading...
-
Tech Talent Wars: Retain Talent by Doling Out Your Trust
Hiring tech talent is only half the battle, keeping them is key.
Continue reading...
-
Why Canada Is the New Hotspot for the AI Revolution
A look at Canada's national treasure, the untapped tech labor force leading the AI revolution.
Continue reading...
-
Don't Let MarTech Vendors Sweep You Off Your Feet: A Guide for the RFP Process
Don't be charmed by a marketing technology vendor's RFP pitch. Before making a commitment, evaluate vendors the way you'd evaluate a prospective spouse.
Continue reading...
-
Why Tech Salaries Are Flat and What You Can Do About It
With the economy is booming it seems that companies are raking in the bucks, so why are tech workers salaries flat and how you can you increase your worth?
Continue reading...
-
So You Want to Be a Tech Leader?
A look at the skills leaders need to navigate a continuously shifting tech landscape and make their companies great places to work.
Continue reading...
-
Workplace Support Options Are Getting Smarter and Better
Service desks and IT support — once relegated to a back-room, phone-based operation — was typically associated with frustration, delays and short-term fixes that didn’t always solve the problem at hand. The results were often a loss in productivity and unacceptable downtime.
Continue reading...
-
10 Best Companies to Work For in Tech
Hired released it's Global Brand Health report where it outlined the best places to work in data science, software engineering, product management and design. Here's what you need to know.
Continue reading...
