Articles
Year in, year out, the number one reason people fail to accomplish what they want on a website is confusing menus and links.
Continue reading...
Introducing short cuts may be popular with your users, but is it really helping them accomplish what they want to?
Continue reading...
Over the years, the most neglected, and yet most essential, area of digital design has been information architecture.
Recently, a set of presentations for website designs were made to senior management at a large organization. One presentation was based on data.
Continue reading...
All I wanted was some sushi.
You wouldn’t believe how difficult it was to find out if the any of the three sushi restaurants within walking distance of my hotel were actually open.
Continue reading...