Articles
Tag: webrtc
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Where WebRTC Fits in the Digital Experience Puzzle
Think about the last time you tried to contact a customer service agent over the phone: The endless wait. The fun navigating the interactive voice response (IVR) system. And the possibility that your call could be randomly dropped at any time, which means you'd start the process all over again.
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So You Want to Integrate Messaging Into Your App
Legend has it that SMS started as a “poor-man’s” channel for network company technicians. The originally modest and simple concept of sending text as a message from one phone to another grew into a very big business for carriers.
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Unify Wants You to Call Customers with Your Browsers
A new round of competition has ignited a field that many considered all but dead just last year. Microsoft’s extension of Skype communications into the enterprise, replacing the Lync brand, and Cisco’s formal unveiling of Spark put unified communications (UC) back in the spotlight.
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News Bites: Picturepark's 6-Month Trial, Nuxeo Offers Nuxeo.io and More
Summertime, and the news is flowing. This week: ImpressPages CMS updates, Kalamuna releases Kalabox, Google Hangouts offers a start button and 3CLogic goes 720 degrees with Zendesk. Plus: Extole rebuilds its referral platform, Picturepark provides six-month full trials, Nuxeo gives birth to Nuxeo.
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Meetings, Mobility and How We Spend Half Our Time at Work
Love them or hate them, meetings are a basic element of just about every business. And thanks to cloud computing, video and internet conferencing, there's little excuse for missing one. But are business meetings really helping us be more productive? According to the Blue Jeans Network's second semi-annual State of the Modern Meeting Report, meetings still
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WebRTC Video Decision Delayed, Stalling Development
A closely followed Internet Engineering Task Force (IETF) meeting in Vancouver last week took an anticlimactic and mysterious turn. Committee members failed to reach a consensus on an important component of the new web-based communications standards called WebRTC. RTC stands for Real Time Communication.
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The App Marketplace has a Target on Its Back
Everyone claims the jury is in — and the app marketplace has won. But the browser and those who support it are fighting back with a vengeance. I saw a bunch of fun and interesting stuff at last month's Velocity conference in New York City.
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WebRTC, Video Codecs and Why You Should Care
Right now, a bunch of nerds on the Internet Engineering Task Force (IETF) in Vancouver are making big decisions about the next big wave in web communications standards. And these decisions will have a big impact on some of the largest technology companies, for many years to come.
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Google to Bake Skype Competitor Into Chrome
Skype (news, site) may want to watch its back. Shortly after releasing WebRTC, an open-source software project for audio and video chat, the great Google is beginning to build it into the Chrome browser. Lowering Technological Barriers We originally guessed at the coming features when Google acquired
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