The Wire (Page 220)

TruLife Distribution, a leading provider of distribution services for health and nutrition companies, has emerged as a trailblazer in the industry by fostering genuine relationships with its customers. Through its unwavering commitment to customer satisfaction and personalized service, TruLife Distribution has experienced unprecedented success, solidifying its position as a trusted partner in the health and nutrition market.

Unstructured today announced the closing of its Seed and Series A funding rounds, raising $25 million. The Series A was led by Madrona with participation from the seed lead, Bain Capital Ventures, and joined by M12 Ventures, Mango Capital, MongoDB Ventures, and Shield Capital.

Hightouch, the leading Data Activation company, announced today $38 million in additional funding to launch and grow its Customer 360 offering. The round, led by Bain Capital Ventures, was used to create a new Customer 360 Toolkit that enables data analysts to build unified customer profiles on top of their raw customer data without months of engineering effort.

G12 Communications, a leading provider of telecommunications solutions, is proud to announce the launch of fully integrated texting for Microsoft Teams. With this powerful texting functionality, G12 transforms organizations' texting engagement and enhances the customer journey on a communication channel that is widely used in North America. G12's texting solution, seamlessly integrated into the Microsoft Teams interface, enables businesses to engage with their customers in real time.

WST Corp, a Nashville's Web Design Services Company, Acquires Franklin TN SEO Experts, Conversion First Marketing. Nashville-based web design services corporation WST, has recently acquired CFM (Conversion First Marketing).

Bloomfire, a pioneer in the knowledge management platform industry, has acquired Seva, Inc., a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand its reach in the enterprise knowledge management and generative AI space. This acquisition brings together two innovative forces in the knowledge management and customer support industries, combining Bloomfire's long expertise in knowledge management software with Seva's purpose-built conversational AI application.

Pendo, the all-in-one product experience platform, today announced Pendo AI, a series of new innovations and long-term roadmap to enhance every part of the Pendo platform with artificial intelligence and automation, enabling companies to deliver exponentially better digital experiences across the software they buy, build, or sell. Beginning today, Pendo customers can access an ever-growing collection of AI-powered products and features that accelerate product discovery, drive product-led growth, and automate personalized in-app experiences at scale.

SupportLogic, the world's first Support Experience (SX™) management platform, today begins the rollout of its first two generative AI features for Agent SX customers. Available today, Response Assist and Translation Assist solidify SupportLogic's dedication to delivering the most advanced tech stack for empowering customer support teams or any customer-facing functions within the organization.

AxleHire, the expedited urban last-mile delivery service that helps brands meet and exceed customer expectations, today announced a partnership with ProShip, the fastest and most-trusted Enterprise multi-carrier shipping software. The partnership will give ProShip’s customers seamless access to AxleHire’s leading edge last-mile delivery platform, which provides brands and consumers 99+% on-time delivery and complete transparency through every step of the delivery process.

Bold Commerce, the checkout company for leading omnichannel retailers and DTC brands, today announced the launch of a new accelerator that introduces checkout directly into video, email and other marketing experiences. Now, rather than take shoppers out of their immediate experience, brands can bypass the traditional ecommerce journey by integrating everything shoppers need to buy into the checkout.