The Wire (Page 249)

Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, announced the general availability of Customer Journey Optimizer, a new journey analytics and orchestration solution, powered by Qualtrics Experience iD, that helps organizations identify key moments and points of friction and prioritize the right actions to improve customer experiences. Customer Journey Optimizer creates a single omnichannel view of the entire customer journey to outline exactly what stage a customer is in, why and where an experience breakdown is happening, and the impact to the business, such as lost revenue or service cost.

TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced SMS Consent Tracking feature enhancements to its flagship platform, TCN Operator, to help call centers successfully and compliantly communicate with consumers. Offered as a part of the platform’s Natural Language Compliance (NLC) tool, the SMS Consent Tracking feature enables call centers to easily manage consumer consent and stay compliant by tracking and recording individual and channel-specific consent for every contact.

ZoomInfo (NASDAQ: ZI) ( $ZI), the go-to-market platform to find, acquire, and grow customers, has released new and enhanced product features to help businesses unlock insights, engage customers, and win faster. Generative AI Revolutionizes Meeting Follow-Up and Prospect Engagement Post-Meeting Briefs within Chorus, ZoomInfo’s conversation intelligence platform, use generative AI to provide users with easily digestible and comprehensive post-meeting summaries that: Capture key moments from the meeting and generate a list of action items.

Katana LLC., in collaboration with Virtueclan and Edmond Yang, is excited to announce the launch of Y6K.ai, the first-ever AI-based model agency, revolutionizing the digital media landscape. With its cutting-edge AI technology, Y6K.ai provides customizable, photorealistic virtual models for various creative projects.

RG Group, an industry leader in providing the design and delivery of innovative motion control, fluid handling and automation products and solutions, is pleased to present a free webinar on adding vision systems technology to manufacturing facilities to enhance the performance of robotic cells, with one of RG Group’s newest strategic partners– Apera AI. The webinar is for anyone considering adding this technology to their facilities.

The Artificial Intelligence and Industrial Metaverse Forum, with the theme "Digital New World and the Future of Intelligence", was successfully held in Guiyang, Guizhou Province on the morning of May 27, 2023. As one of the flagship sessions of the China International Big Data Industry Expo 2023, this forum was hosted by the Organizing Committee of China International Big Data Industry Expo and organized by People's Daily Digital Communication Co., Ltd.

Clickthrough, a leading provider of digital marketing solutions, is proud to announce the launch of its new AI Consultancy Service. This service will offer a comprehensive suite of artificial intelligence consultancy services for companies in the United Kingdom, USA, Australia and New Zealand.

Nagarro, a global leader in digital engineering, announced today that it would acquire Advanced Programming Solutions SL (APSL), a technology company in Spain, to enhance its offerings to key clients in Spain and international markets. With over 13 years in the business and a highly specialized team of over 100 employees, APSL has established itself as a high-value end-to-end services provider in application development, cloud systems, and data analytics.

Conservaco, LLC, The Ignite Agency, ( https://conservaco.com/), a leading public relations firm committed to driving business growth and enhancing brand reputation, is announcing the integration of Artificial Intelligence (AI) into its comprehensive suite of Public Relations services. This innovative development signifies Conservaco, The Ignite Agency ’s forward-thinking approach to communications technology, and solidifies its position as a frontrunner in the PR industry.

Disrupt-X, an IoT Platform company providing end-to-end IoT Solutions and SwitchZmart Pte Ltd., a technology firm are pleased to announce their partnership for the adoption IoT technology in Singapore and Philippines. This collaboration aims to transform the way businesses and industries leverage the power of IoT to enhance efficiency, sustainability, and profitability.