The Wire (Page 270)

Cresta, a leading provider of generative AI for intelligent contact centers, today announced the introduction of several new solutions and enhancements to its Cresta Real Time Intelligence Platform, a comprehensive portfolio of AI-powered products and solutions that seamlessly work together to help organizations grow revenues and retain customers. Businesses are increasingly intrigued by the prospects of generative AI but only willing to invest in the technology if there is a tangible ROI.

Semcasting, the pioneer in cookieless targeting and identity graph solutions, and SalesIntel, the US market leader for quality B2B sales intelligence, today announced a strategic partnership to empower B2B marketers with high quality account technographic and contact data. SalesIntel’s B2B sales intelligence data is now available within AudienceDesigner by Semcasting (ADS), the self-service, end-to-end platform with data onboarding, audience design and real-time measurement.

Wix.com Ltd. (NASDAQ: WIX), a leading global SaaS platform to create, manage and grow an online presence, today announced expanded integrations with WhatsApp, Instagram and Messenger where Wix users can now connect their business accounts directly with their Wix Inbox. By integrating these channels, business owners can more efficiently manage all communication and interactions with their customers from one inbox in one place.

KORE Group Holdings, Inc. (NYSE:KORE, KORE WS), a global leader in Internet of Things ("IoT") Solutions and worldwide IoT Connectivity-as-a-Service ("IoT CaaS"), announced today the signing of a definitive agreement to acquire Twilio's IoT business unit as part of a growth strategy to provide customers with a unified, seamless approach to launching IoT solutions as the world's leading pure-play IoT provider. As consideration for the acquisition, Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, will receive 10 million shares of KORE common stock, which will represent approximately 11.5% of KORE's issued and outstanding shares. "IoT has immense potential to change the world," KORE President and CEO Romil Bahl said. "Whether it is ushering in the Fourth Industrial Revolution, supporting chronic disease management through remote patient monitoring, or optimizing agriculture and supporting sustainability, IoT has many powerful applications.

Legion Technologies, an innovator in workforce management (WFM), today announced its continued momentum with two new accolades for its workforce management platform. The company's recent award wins include receiving an Artificial Intelligence Excellence Award from the Business Intelligence Group, and being named to CB Insights' Retail Tech 100 list.

TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been named to the Forbes list of America's Best Large Employers 2023. This is the third consecutive year TTEC has earned this accolade, presented by Forbes and Statista Inc., the world's-leading statistics portal and industry ranking provider. "I'm so proud to once again see TTEC recognized as one of America's best large employers.

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched the Vonage AI Acceleration Suite, a portfolio of AI-capable, low-code/no-code programmable components that speed and simplify the development of applications that deliver smarter solutions to drive business productivity and better experiences and engagements. Integrating Vonage Communications APIs for voice, video, SMS and messaging, the AI Acceleration Suite allows businesses and developers to rapidly deploy rich, omnichannel customer journeys that use the power of AI and customer data to incorporate intelligence and automation into their customer experience applications.

ATKASA - Digital Agency, South Africa's leading digital marketing agency, announced today the launch of their new world-class website. After 14 years of success in the industry, ATKASA is once again setting the standard for digital marketing agencies across South Africa with their new website.

Digital commerce agency Mira Commerce and BigCommerce (NASDAQ: BIGC), a leading Open SaaS composable ecommerce platform for fast-growing and established B2C and B2B brands, today announced a strategic partnership to provide the industry's most versatile solution for innovative ecommerce to enterprise-level merchants, brands, and distributors. Mira Commerce, an award-winning California-based digital agency, has been providing e-commerce professional marketing and technology services to online and multi-channel retailers since 2004.

The Global Chatbot Market size is valued at USD 3.02 Billion in 2022 and is projected to be USD 24.58 Billion by 2030, growing at a CAGR of 21.58% from 2023 to 2030, as per a recent report published by Cognitive Market Research. As per Cognitive Market Research analysis, Chatbot Market is growing exponentially as companies are profitably investing in the market.